We are currently experiencing shipping delays
Due to high order volumes, we are experiencing delays in our warehouse. Your order will take longer than usual to ship out - currently, between 7-10 business days if your rug is in stock.
At Miss Amara, we don’t believe you should have to pay for shipping. This means the price you see when you add your rug to cart is all you will pay! Shipping is free Australia-wide*.
We know that once you’ve bought your beautiful rug, you’ll want to settle it into its new home right away.
Please note that there will be a slight delay with the dispatch of your order. Our estimated dispatch time frame for items in stock* is now 7-10 business days from when you place your order.
*For items that are not in stock, please refer to the estimate dispatch dates on the website or contact us at firstname.lastname@example.org
We’ll let you know once your rug is on its way with a consignment number designed to let you track its progress.
For now our rugs and accessories are only available to people living in Australia, New Zealand, Hong Kong and the U.S.A (check the link to find pricing and availability) but we love to travel and our rugs do too so we hope to explore new countries in the future!
*Stock levels are subject to change at anytime. We are unable to place items on hold. Please note that adding a rug in your shopping cart doesn't secure your rug allocation.
*When the dispatch timeframe listed on a product is longer than 7-10 business days, the date is only an estimate and can very from time to time based on unforeseen circumstances. If you have already placed your order and would like to get the most updated dispatch timeframe, please contact our Customer Experience team via Live Chat or Email.
*Limited-access remote locations may be exempt from free shipping. Please enquire with our Customer Experience team with your post code if you are unsure.
**Due to the ongoing developments with COVID-19 “Coronavirus”, Miss Amara in consultation with its suppliers have implemented the following measures to ensure the safety of staff and customers.
This will allow us to respond in a timely manner if we are notified of any risks.
Couriers: Our courier company has implemented safety measures to ensure the safety of drivers. These changes include “contactless” deliveries between driver and receiver, with no signature required. In appropriate cases, orders will be left in a safe place by the driver.
Warehouse staff: we have implemented guidelines to ensure that our warehouse staff can respond to situations that may occur, including regularly sanitizing their hands, self-isolating if they feel unwell or have flu-like symptoms.