The website https://missamara.com.au (the "Website") is owned and operated by Miss Amara Pty Ltd (ABN 52 600 106 670) (t/as and referred as Miss Amara, "we", "our", "us" or the "Company").

These Terms and Conditions together with the documents referred to within the Terms and Conditions govern the supply of any Product ordered by you on the Website. By ordering a Product, you agree to be legally bound by these Terms and Conditions.

 

Access and Use of the Site:

1. You must only use the Website in accordance with these Terms and Conditions and any applicable law.

2. You must not (or attempt to):

a. interfere (or attempt to interfere) or disrupt (or attempt to disrupt) the Website or the servers or networks that host the Website;

b. use (or attempt to use) data mining, robots, screen scraping or similar data gathering and extraction tools on the Website; or

c. interfere (or attempt to interfere) with security-related or other features of the Website.

3. To place Orders and access some features of the Website, you may need to register an Account with us. To register an Account, you must:

a. give us accurate and current personal information including your name, address, phone number, and a valid email address.

b. you must be at least 18 years old, and have the capacity to enter into a legally binding agreement with us.

4. You are solely responsible for the activity that occurs on your Account (including Orders placed using your Account), and you must keep your Account password secure. We are not responsible for any unauthorised activity on your Account if you fail to keep your Account login information secure. We may refer fraudulent or abusive or illegal activity to the relevant authorities.

5. You must not use another person’s Account without our, and/or the other person’s, express permission. If you suspect or become aware of any unauthorised use of your Account or that your password is no longer secure, you must notify us immediately and take immediate steps to re-secure your Account (including by changing your password).

6. We do not warrant that the Website will be available at all times and without disruption and we provide no warranties in relation to the content of any other website linked to or from our Website.

 

Information on this Website:

1. The Website and the content on the Website are subject to copyright, trade marks and other intellectual property rights.

2. You must not reproduce, transmit, communicate, adapt, distribute, sell, modify or publish or otherwise use any of the material on the Website, including audio and video excerpts, except as permitted by statute or with our prior written consent.

3. Information about goods on the Website is based on material provided by third party merchants, suppliers and Product manufacturers. Except as required by law (including the Australian Consumer Law) we are not responsible for inaccuracies or errors caused by incorrect information supplied to us or by these third parties.

4. Due to photographic and screen limitations associated with the representation of Products, some actual Products may differ to a small extent in visual appearance (for example in colour) from the way they appear on the Website. In addition, where it is suitable to do so, some depictions of Products are created or chosen by us for promotional purposes, and may not be an exact representation of the Products received.

 

Registration, Order and Cancellation: 

1. When making an order, you must possess a valid credit or debit card. To place an order, you should follow the given instructions.

2. Irrespective of any previous price you have seen or heard, once you select a Product that you wish to order, you will then be shown or told (on the Website) the charges you must pay including GST, if applicable, and any applicable delivery charges. Unless otherwise stipulated on the Website, all charges are in the currency then in force in Australia.

3. You must pay for the Product in full when placing an order by one of the payment methods we provide on the Website. In any event, we shall not be bound to accept the order before we have received the funds in full.

4. You undertake that all details you provide to us for the purpose of purchasing the Product from us will be correct, that the credit or debit card, or account or other payment method which you use is your own and that there are sufficient funds or credit facilities to cover the cost of the Product. We reserve the right to obtain validation of your payment details before providing you with the Product.

5. When you submit an order to the Website, you agree that you do so subject to these Terms and Conditions current at the date you submit your Order. You are responsible for reviewing the latest Terms and Conditions each time you submit your order.

6. Your order remains valid as an offer until we issue our Confirmation of your order. We shall not be obliged to supply the Product to you until we have accepted your order. We will send you a Confirmation with your order reference number and details of the Product you have ordered. Miss Amara reserves the right to decline any order, for any reason (e.g., unavailability of supplies, unusually high freight charges). In this case, we will promptly grant you a store credit or a full refund.

7. Miss Amara works to ensure that prices shown on the Website are accurate. In the unlikely event that the price of your order changes or has been displayed incorrectly before we accept your order, we will contact you and ask you to confirm that you wish to proceed at the amended price.

8. If you discover that you have made a mistake with your Order after you have submitted it to the Website, please contact Customer service at hello@missamara.com.au However, we cannot guarantee that we will be able to amend your Order in accordance with your instructions.

9. Until the time when we accept your Order, we reserve the right to refuse to process your Order and you have the right to cancel your Order. We will notify you if we are unable to. If we or you have cancelled your Order before it has been accepted, we will promptly refund any payment already made by you to your original payment method.

10. Made to Order Rugs can not be cancelled once your Order has been received by the manufacturer. 

 

Delivery

1. We aim for the Product that you order to leave our warehouse within the indicated estimated dispatch timeframe. You can find the estimated dispatch time (i.e. the time it takes for your order to leave our warehouse) on the Free Delivery page. We shall aim to notify you if we are unable to meet our estimated timeframe, but, to the extent permitted by law, we shall not be liable for any losses, liabilities, costs, damages, charges or expenses arising out of late dispatch or delivery. Please check our Returns Page for further details.

2. Items will be delivered to the address you provided while placing an order. Items cannot be delivered to a PO Box address.

3. If, for any reason, our shipping partner cannot reach you at the agreed delivery time, we will provide you with the instructions to re-arrange the delivery.

4. Upon delivery, you will be asked to sign a delivery form, in which you confirm that the product was delivered in the correct condition (without obvious defects or damage).

5. Alternatively, if you indicate that you would like to give us the authority to leave the Products at your delivery address in your absence, we will not be liable for any loss or damage to the Products if the Products are recorded as delivered by our shipping partners.

 

Change of Mind Returns

1. We want you to feel confident when buying from us! Should you change your mind about your purchase, you have the option of returning the Product within 30 days of receiving it and get a full refund. The rug must be unused, undamaged, and in its original condition. We reserve the right to reject any returns that do not meet these requirements.

2. Please send an email to hello@missamara.com.au so we can arrange your return. Our team will provide you with all relevant guidelines to proceed with the return (e.g. shipping process).

3. You need to arrange your own return packaging. We recommend using the same packaging your rug came in, or a similar heavy-duty material. Our returns team will provide you with clear instructions on how to pack the rug. You need to send us photos once the rug is ready for pick up. If the rug is damaged on its way back to our warehouse due to insufficient packaging, no refund will be issued and you’ll need to arrange a courier to ship the rug back to you.

4. You will be sent a return form and a consignment label. Please print this out and attach it securely outside your rug. It is important to remove the old consignment label or cross it out with a marker.

5. Underlays are not eligible for returns unless they are deemed faulty.

6. Wool rugs shedding are not considered to be faulty but can be returned if they meet our change of mind return T&Cs. We do not recommend using a powerhead vacuum on wool rugs.

7. Measurements for rugs can vary by 2-3%. Returns due to size variance are considered to be a change of mind returns and thus change of mind returns terms & conditions apply.

8. Customers can buy as many rugs as they like, however can return a maximum of two rugs for free within a 30 day period and get a full refund.

9. If you return a rug and would like to purchase another rug within 30 days, that’s totally fine! Just note that regardless of the amount of rugs you order, we will only accept two rugs for return within the 30 day period.

10. You must wait 30 days after you've placed your most recent order if you want to be eligible for further returns on any new orders.

11. We cover all costs associated with the collection and delivery back to our warehouse. If for some reason you miss your collection window and the rug isn't there to be picked up - associated costs with the rescheduled collection will be deducted from your refund. Whilst our courier partners try their best to pick up in the nominated collection window, we can't guarantee they will always be there. It's safe to say that your rug will be picked up within 24 hours of your collection window.

12. Each and every rug is inspected by us when returned. If your rug is deemed damaged and/or unfit for resale, no refund will be issued and you’ll need to arrange a courier to ship the rug back to you.

13. Once your rug has passed inspection, a full refund will be processed back to the original mode of payment you used when you purchased the rug.

14. We endeavour to completely process your returned rug within 30 days from the day it was collected.

15. We reserve the right to refuse a return if we deem that the rug has been used for commercial purposes such as (but not limited to) photoshoots, property styling and property staging.

 

Damaged or Faulty Returns:

1. You need to notify Miss Amara as soon as possible in the unfortunate event that your item arrives damaged or faulty. Please send an email to hello@missamara.com.au or message us via the chat icon on the website.

2. Damaged or faulty items are required to be unused and in their original condition.

3. Please send us images of your rug for preliminary assessment. Please do not attempt to return the items before speaking to one of our team.

4. Depending on our assessment, we may offer an option of a partial refund in lieu of repair if it is a minor fault. For major defects, Miss Amara will arrange a replacement or refund and collection.

5. If needed, we may require the product to be sent back for further inspection to determine if there is a manufacturing fault., Our Returns Team will arrange the return of the product. You will not be charged for freight or shipping. If the product is found not to have a manufacturing fault, it will be processed as a change-of-mind return if it meets our T&Cs. Otherwise, no refund will be processed and the product will be returned to you. You may be required to pay the transport or inspection costs. An estimate of these costs will be provided to you before the Product is collected.

6. Fair wear and tear, misuse, failure to use in accordance with manufacturer's instructions or take reasonable care does not constitute a manufacturing fault.

7. You need to arrange your own return packaging. We recommend using the same packaging your rug came in, or a similar heavy-duty material. Our returns team will provide you clear instructions on how to pack the rug. You need to send us photos once the rug is ready for pick up. If the rug is further damaged on its way back to our warehouse due to insufficient packaging, no refund will be issued and you’ll need to arrange a courier to ship the rug back to you.

Trade Collective Returns

1. Should you change your mind about your purchase, you have the option of returning the Product within 30 days of receiving it and get a full refund. The rug must be unused, undamaged, and in its original condition. We reserve the right to reject any returns that do not meet these requirements.

2. Please send an email to hello@missamara.com.au so we can arrange your return. Our team will provide you with all relevant guidelines to proceed with the return (e.g. shipping process).

3. Trade members can return any products they purchase but will just need to pay a return shipping + restocking fee as per below:
1 rug - $35
2 rugs - $55
3+ rugs - $75

This fee will be deducted from your refund once your rug has been completely processed. If for some reason you miss your collection window and the rug isn't there to be picked up - associated costs with the rescheduled collection will be deducted again from your refund. Whilst our courier partners try their best to pick up in the nominated collection window, we can't guarantee they will always be there. It's safe to say that your rug will be picked up within 24 hours of your collection window.

4. You need to arrange your own return packaging. We recommend using the same packaging your rug came in. Our returns team will provide you your return form and consignment label. Please print this out and attach it securely outside your rug.

5. Underlays are not eligible for returns unless they are deemed faulty.

6. Wool rugs shedding are not considered to be faulty but can be returned if they meet our change of mind returns T&Cs. We do not recommend using a power head vacuum on wool rugs.

7. Measurements for rugs can vary by 2-3%. Returns due to size variance are considered to be change of mind returns and thus change of mind returns terms & conditions apply

8. Each and every rug is inspected by us when returned. If your rug is deemed damaged and/or unfit for resale, no refund will be issued and you’ll need to arrange a courier to ship the rug back to you.

9. Once your rug has passed inspection, a full refund will be processed back to the original mode of payment you used when you purchased the rug.

10. We endeavour to completely process your returned rug within 30 days from the day it was collected.

 

Gift Cards:

1. Gift cards should be treated as cash: they are non-refundable, non-exchangeable, and if lost or stolen will not be refunded.

2. Gift cards issued on missamara.com.au can only be redeemed for products listed on missamara.com.au, and only shipped to customers in Australia.

3. Discount codes or promotional vouchers do no apply to gift vouchers.

4. Gift cards are valid for 36 months from the data of issue. Any balance remaining on a gift card after the expiry date will not be able to be redeemed by the Gift Card holder. A gift card cannot be re-activated at any time after it has expired.

5. A person may be asked to verify, to the reasonable satisfaction of Miss Amara, that they are authorised to redeem a Gift Card on behalf of the original purchaser or the person named in the System.

6. A Gift Card cannot be used to purchase other Gift Cards.

7. A Gift Card holder may be required to provide proof of identity.

 

Promotional Vouchers:

1. You may use promotional vouchers as payment for certain Products on the Website.

2. For all promotional vouchers, the following general terms and conditions will apply:

a. We may email promotional vouchers to you. We accept no Liability for errors in the email address of the voucher recipient;

b. In the event of fraud, an attempt at deception or in the event of the suspicion of other illegal activities in connection with a gift or promotional voucher purchase or redemption of that voucher on the Website, we are entitled to close your Account and/or require a different means of payment.

c. We assume no Liability for the loss, theft or illegibility of gift or promotional vouchers.

 

Conditions for the Redemption of Promotional Vouchers:

1. From time to time we may release promotional vouchers that may be used on the Website. Promotional vouchers can only be redeemed on the Website in accordance with the special terms and conditions stated on them.

2. Promotional vouchers are valid for the specified period stated on them only, can only be redeemed once and cannot be used in conjunction with other offers (including, for the avoidance of doubt, sales, promotions and other vouchers). Individual brands or products may be excluded from voucher promotions.

3. If you place an Order for a Product less than the value of the promotional voucher, no refund or residual credit will be returned to you.

4. The credit of a promotional voucher does not accrue interest nor does it have a cash value.

5. If the credit of a promotional voucher is insufficient for the Order you wish to make, you may make up the difference through payment by other means (but not by using another promotional voucher or attempting to rely on any other offer). Please note that only one promotional voucher can be used per order.

 

Credit Card Fraud, Protection and Prevention:

1. When you place an order on Miss Amara, using one of the payment methods we offer on the Website, you may be sent an email from our Fraud Team requesting further information to confirm the identity of the card holder, such as a copy of your credit card and driver licence. This is to ensure a safe and reliable shopping experience and to protect you against fraud.

2. When Miss Amara requests further information to confirm the identity of the cardholder, your order will be placed in pending status and will remain pending until your order has passed our Fraud Team's internal checks. If you do not provide the required information, your order will be cancelled and your payment will be refunded back to the original payment method. These information requests are sent to help protect payment method account holders from online fraud.

 

Privacy Policy

Please see our privacy policy https://missamara.com.au/pages/privacy-policy

 

Specials & Promotions:

 Ad Hoc Discounts and Promotions

1. Miss Amara may offer special codes and promotions to certain customers that are separate to site wide sales. These codes could be given through social media channels, advertisements, emails, brand partners or on-site.

2. We reserve the right to refuse order cancellations, where a customer wishes to cancel their order and re-order the same or similar products with a discount.

3. Ad Hoc discounts and promotions only apply to orders which are not returned, if an item is returned from an order, the total value of the order post return will only be eligible for a discount.  For example if an order for $1100 is placed, and the 10% discount coupon is applied, and then an item valued $500 is returned from the order, the final order total is $600 and 5% discount would apply to the order instead of the 10% discount level. In this instance, the difference would be taken from the refund of the rug returned.

4. We reserve the right to make a judgement on when we believe a customer is returning a product that they did not intend to keep.

 

Amara Frenzy Sale

1. The Amara Frenzy Sale begins at 12:00AM AEST on 24th May 2022 and ends at 11:59M AEST on 29th May 2022.

2. The Amara Frenzy Sale can not be used in conjunction with any other promotion or trade discount.

3. IMPORTANT: The Amara Frenzy Sale cannot be used to obtain a discount for a prior purchase whereby an order was placed prior to the sale starting, then the product returned and the same product ordered again. If you attempt to cancel a prior order and then purchase again to get the discount, we reserve the right to not process your order.

4. To receive the discount during The Amara Frenzy Sale, the correct coupon code must be entered and applied while checking out on all orders. The discounts apply to a single order only, and cannot be applied across multiple orders to receive a bigger discount. The discounts are not available on custom sizes, or sizes listed as out of stock.

5. The Amara Frenzy Sale discount is up to 25% off the total order value for selected rugs. The discount are as follows: 15% Off Code: FRENZY15 and 25% Off Code: FRENZY25.

The discount received will depend on which product is chosen, see all available rugs here: https://missamara.com.au/collections/sale

6. The Amara Frenzy Sale does not apply to gift cards/vouchers, and custom shipping rates.

7. This sale applies to missamara.com.au

 

Makeover Sale

1. The Makeover Sale begins at 12:00AM AEST on 17th May 2022 and ends at 11:59M AEST on 22nd May 2022.

2. The Makeover Sale can not be used in conjunction with any other promotion or trade discount.

3. IMPORTANT: The Makeover Sale cannot be used to obtain a discount for a prior purchase whereby an order was placed prior to the sale starting, then the product returned and the same product ordered again. If you attempt to cancel a prior order and then purchase again to get the discount, we reserve the right to not process your order.

4. To receive the discount during The Makeover Sale, the correct coupon code must be entered and applied while checking out on all orders. The discounts apply to a single order only, and cannot be applied across multiple orders to receive a bigger discount. The discounts are not available on custom sizes, or sizes listed as out of stock.

5. The Makeover Sale discount is up to 15% off the total order value for selected rugs. The discount received will depend on which product is chosen, see all available rugs here: https://missamara.com.au/collections/sale-today

6. The  MakeoverSale does not apply to gift cards/vouchers, and custom shipping rates.

7. This sale applies to missamara.com.au

 

All Stars Sale

1. The All Stars Sale begins at 12:00AM AEST on 10th May 2022 and ends at 11:59M AEST on 15th May 2022.

2. The All Stars Sale can not be used in conjunction with any other promotion or trade discount.

3. IMPORTANT: The All Stars Sale cannot be used to obtain a discount for a prior purchase whereby an order was placed prior to the sale starting, then the product returned and the same product ordered again. If you attempt to cancel a prior order and then purchase again to get the discount, we reserve the right to not process your order.

4. To receive the discount during The All Stars Sale, the correct coupon code must be entered and applied while checking out on all orders. The discounts apply to a single order only, and cannot be applied across multiple orders to receive a bigger discount. The discounts are not available on custom sizes, or sizes listed as out of stock.

5. The All Stars Sale discount is up to 15% off the total order value for selected rugs. The discount received will depend on which product is chosen, see all available rugs here: https://missamara.com.au/collections/sale

6. The All Stars Sale does not apply to gift cards/vouchers, and custom shipping rates.

7. This sale applies to missamara.com.au

 

Mothers Day Sale

1. The Mothers Day Sale begins at 12:00AM AEST on 3rd May 2022 and ends at 11:59M AEST on 8th May 2022.

2. The Mothers Day Sale can not be used in conjunction with any other promotion or trade discount.

3. IMPORTANT: The Mothers Day Sale cannot be used to obtain a discount for a prior purchase whereby an order was placed prior to the sale starting, then the product returned and the same product ordered again. If you attempt to cancel a prior order and then purchase again to get the discount, we reserve the right to not process your order.

4. To receive the discount during The Mothers Day Sale, the correct coupon code must be entered and applied while checking out on all orders. The discounts apply to a single order only, and cannot be applied across multiple orders to receive a bigger discount. The discounts are not available on custom sizes, or sizes listed as out of stock.

5. The Mothers Day Sale discount is up to 15% off the total order value for selected rugs. The discount received will depend on which product is chosen, see all available rugs here: https://missamara.com.au/collections/sale-today

6. The Mothers Day Sale does not apply to gift cards/vouchers, and custom shipping rates.

7. This sale applies to missamara.com.au

 

Style School Sale: Coastal

1. The Style School Sale: Coastal begins at 12:00AM AEST on 27th April 2022 and ends at 11:59M AEST on 1st May 2022.

2. The Style School Sale: Coastal can not be used in conjunction with any other promotion or trade discount.

3. IMPORTANT: The Style School Sale: Coastal cannot be used to obtain a discount for a prior purchase whereby an order was placed prior to the sale starting, then the product returned and the same product ordered again. If you attempt to cancel a prior order and then purchase again to get the discount, we reserve the right to not process your order.

4. To receive the discount during The Style School Sale: Coastal, the correct coupon code must be entered and applied while checking out on all orders. The discounts apply to a single order only, and cannot be applied across multiple orders to receive a bigger discount. The discounts are not available on custom sizes, or sizes listed as out of stock.

5. The Style School Sale: Coastal discount is up to 15% off the total order value for selected rugs. The discount received will depend on which product is chosen, see all available rugs here: https://missamara.com.au/collections/sale

6. The Style School Sale: Coastal does not apply to gift cards/vouchers, and custom shipping rates.

7. This sale applies to missamara.com.au

 

Style School Sale: Boho

1. The Style School Sale: Boho begins at 12:00AM AEST on 20th April 2022 and ends at 11:59M AEST on 25th April 2022.

2. The Style School Sale: Boho can not be used in conjunction with any other promotion or trade discount.

3. IMPORTANT: The Style School Sale: Boho cannot be used to obtain a discount for a prior purchase whereby an order was placed prior to the sale starting, then the product returned and the same product ordered again. If you attempt to cancel a prior order and then purchase again to get the discount, we reserve the right to not process your order.

4. To receive the discount during The Style School Sale: Boho, the correct coupon code must be entered and applied while checking out on all orders. The discounts apply to a single order only, and cannot be applied across multiple orders to receive a bigger discount. The discounts are not available on custom sizes, or sizes listed as out of stock.

5. The Style School Sale: Boho discount is up to 15% off the total order value for selected rugs. The discount received will depend on which product is chosen, see all available rugs here: https://missamara.com.au/collections/sale-today

6. The Style School Sale: Boho does not apply to gift cards/vouchers, and custom shipping rates.

7. This sale applies to missamara.com.au

 

Easter Sale

1. The Easter Sale begins at 12:00AM AEST on 12th April 2022 and ends at 11:59M AEST on 18th April 2022.

2. The Easter Sale can not be used in conjunction with any other promotion or trade discount.

3. IMPORTANT: The Easter Sale cannot be used to obtain a discount for a prior purchase whereby an order was placed prior to the sale starting, then the product returned and the same product ordered again. If you attempt to cancel a prior order and then purchase again to get the discount, we reserve the right to not process your order.

4. To receive the discount during The Easter Sale, the correct coupon code must be entered and applied while checking out on all orders. The discounts apply to a single order only, and cannot be applied across multiple orders to receive a bigger discount. The discounts are not available on custom sizes, or sizes listed as out of stock.

5. The Easter Sale discount is up to 15% off the total order value for selected rugs. The discount received will depend on which product is chosen, see all available rugs here: https://missamara.com.au/collections/sale

6. The Easter Sale does not apply to gift cards/vouchers, and custom shipping rates.

7. This sale applies to missamara.com.au

 

Style School Sale: Tribal

1. The Style School: Tribal Sale begins at 12:00AM AEST on 5th April 2022 and ends at 11:59M AEST on 10th April 2022.

2. The Style School: Tribal Sale can not be used in conjunction with any other promotion or trade discount.

3. IMPORTANT: The Style School: Tribal Sale cannot be used to obtain a discount for a prior purchase whereby an order was placed prior to the sale starting, then the product returned and the same product ordered again. If you attempt to cancel a prior order and then purchase again to get the discount, we reserve the right to not process your order.

4. To receive the discount during The Style School: Tribal Sale, the correct coupon code must be entered and applied while checking out on all orders. The discounts apply to a single order only, and cannot be applied across multiple orders to receive a bigger discount. The discounts are not available on custom sizes, or sizes listed as out of stock.

5. The Style School: Tribal Sale discount is up to 15% off the total order value for selected rugs. The discount received will depend on which product is chosen, see all available rugs here: https://missamara.com.au/collections/sale-today

6. The Style School: Tribal Sale does not apply to gift cards/vouchers, and custom shipping rates.

7. This sale applies to missamara.com.au

 

The Glow Up Sale

1. The Glow Up Sale begins at 12:00AM AEDT on 29th March 2022 and ends at 11:59M AEST on 3rd April 2022.

2. The Glow Up Sale can not be used in conjunction with any other promotion or trade discount.

3. IMPORTANT: The Glow Up Sale cannot be used to obtain a discount for a prior purchase whereby an order was placed prior to the sale starting, then the product returned and the same product ordered again. If you attempt to cancel a prior order and then purchase again to get the discount, we reserve the right to not process your order.

4. To receive the discount during The Glow Up Sale, the correct coupon code must be entered and applied while checking out on all orders. The discounts apply to a single order only, and cannot be applied across multiple orders to receive a bigger discount. The discounts are not available on custom sizes, or sizes listed as out of stock.

5. The Glow Up Sale discount is up to 15% off the total order value for selected rugs. The discount received will depend on which product is chosen, see all available rugs here: https://missamara.com.au/collections/sale

6. The Glow Up Sale does not apply to gift cards/vouchers, and custom shipping rates.

7. This sale applies to missamara.com.au

 

The Home Sweet Home Sale

1. The Home Sweet Home Sale begins at 12:00AM AEDT on 22nd March 2022 and ends at 11:59M AEDT on 27th March 2022.

2. The Home Sweet Home Sale can not be used in conjunction with any other promotion or trade discount.

3. IMPORTANT: The Home Sweet Home Sale cannot be used to obtain a discount for a prior purchase whereby an order was placed prior to the sale starting, then the product returned and the same product ordered again. If you attempt to cancel a prior order and then purchase again to get the discount, we reserve the right to not process your order.

4. To receive the discount during The Home Sweet Home Sale, the correct coupon code must be entered and applied while checking out on all orders. The discounts apply to a single order only, and cannot be applied across multiple orders to receive a bigger discount. The discounts are not available on custom sizes, or sizes listed as out of stock.

5. The Home Sweet Home Sale discount is up to 15% off the total order value for selected rugs. The discount received will depend on which product is chosen, see all available rugs here: https://missamara.com.au/collections/sale-today

6. The Home Sweet Home Sale does not apply to gift cards/vouchers, and custom shipping rates.

7. This sale applies to missamara.com.au

 

The Afterpay Sale

1. The Afterpay Sale begins at 12:00AM AEDT on 15th March 2022 and ends at 11:59M AEDT on 20th March 2022.

2. The Afterpay Sale can not be used in conjunction with any other promotion or trade discount.

3. IMPORTANT: The Afterpay Sale cannot be used to obtain a discount for a prior purchase whereby an order was placed prior to the sale starting, then the product returned and the same product ordered again. If you attempt to cancel a prior order and then purchase again to get the discount, we reserve the right to not process your order.

4. To receive the discount during The Afterpay Sale, the correct coupon code must be entered and applied while checking out on all orders. The discounts apply to a single order only, and cannot be applied across multiple orders to receive a bigger discount. The discounts are not available on custom sizes, or sizes listed as out of stock.

5. The Afterpay Sale discount is up to 25% off the total order value for selected rugs. The discount received will depend on which product is chosen, see all available rugs here: https://missamara.com.au/collections/sale

6. The Afterpay Sale does not apply to gift cards/vouchers, and custom shipping rates.

7. This sale applies to missamara.com.au

 

The Colour Pop Sale

1. The Colour Pop Sale begins at 12:00AM AEDT on 8th March 2022 and ends at 11:59M AEDT on 13th March 2022.

2. The Colour Pop Sale can not be used in conjunction with any other promotion or trade discount.

3. IMPORTANT: The Colour Pop Sale cannot be used to obtain a discount for a prior purchase whereby an order was placed prior to the sale starting, then the product returned and the same product ordered again. If you attempt to cancel a prior order and then purchase again to get the discount, we reserve the right to not process your order.

4. To receive the discount during The Colour Pop Sale, the correct coupon code must be entered and applied while checking out on all orders. The discounts apply to a single order only, and cannot be applied across multiple orders to receive a bigger discount. The discounts are not available on custom sizes, or sizes listed as out of stock.

5. The Colour Pop Sale discount is 15% off the total order value for selected rugs. The discount received will depend on which product is chosen, see all available rugs here: https://missamara.com.au/collections/sale-today

6. The Colour Pop Sale does not apply to gift cards/vouchers, and custom shipping rates.

7. This sale applies to missamara.com.au

 

The Stylist Picks Sale

1. The Stylist Picks Sale begins at 12:01AM AEDT on 1st March 2022 and ends at 11:59M AEDT on 6th March 2022.

2. The Stylist Picks Sale can not be used in conjunction with any other promotion or trade discount.

3. IMPORTANT: The Stylist Picks Sale cannot be used to obtain a discount for a prior purchase whereby an order was placed prior to the sale starting, then the product returned and the same product ordered again. If you attempt to cancel a prior order and then purchase again to get the discount, we reserve the right to not process your order.

4. To receive the discount during The Stylist Picks Sale, the correct coupon code must be entered and applied while checking out on all orders. The discounts apply to a single order only, and cannot be applied across multiple orders to receive a bigger discount. The discounts are not available on custom sizes, or sizes listed as out of stock.

5. The Stylist Picks Sale discount is 15% off the total order value for selected rugs. The discount received will depend on which product is chosen, see all available rugs here: https://missamara.com.au/collections/sale

6. The Stylist Picks Sale does not apply to gift cards/vouchers, and custom shipping rates.

7. This sale applies to missamara.com.au

 

The Autumn Faves Sale

1. The Autumn Faves Sale begins at 12:01AM AEDT on 22nd February 2022 and ends at 11:59M AEDT on 27th February 2022.

2. The Autumn Faves Sale can not be used in conjunction with any other promotion or trade discount.

3. IMPORTANT: The Autumn Faves Sale cannot be used to obtain a discount for a prior purchase whereby an order was placed prior to the sale starting, then the product returned and the same product ordered again. If you attempt to cancel a prior order and then purchase again to get the discount, we reserve the right to not process your order.

4. To receive the discount during The Autumn Faves Sale, the correct coupon code must be entered and applied while checking out on all orders. The discounts apply to a single order only, and cannot be applied across multiple orders to receive a bigger discount. The discounts are not available on custom sizes, or sizes listed as out of stock.

5. The Autumn Faves Sale discount is 15% off the total order value for selected rugs. The discount received will depend on which product is chosen, see all available rugs here: https://missamara.com.au/collections/sale

6. The Autumn Faves Sale does not apply to gift cards/vouchers, and custom shipping rates.

7. This sale applies to missamara.com.au

 

The Bestsellers Sale

1. The Bestsellers Sale begins at 12:01AM AEST on 17th February 2022 and ends at 11:59M AEST on 20th February 2022.

2. The Bestsellers Sale can not be used in conjunction with any other promotion or trade discount.

3. IMPORTANT: The Bestsellers Sale cannot be used to obtain a discount for a prior purchase whereby an order was placed prior to the sale starting, then the product returned and the same product ordered again. If you attempt to cancel a prior order and then purchase again to get the discount, we reserve the right to not process your order.

4. To receive the discount during The Bestsellers Sale, the correct coupon code must be entered and applied while checking out on all orders. The discounts apply to a single order only, and cannot be applied across multiple orders to receive a bigger discount. The discounts are not available on custom sizes, or sizes listed as out of stock.

5. The Bestsellers Sale discount is up to 30% off the total order value for selected rugs. The discount are as follows: 15% Off Code: BEST15 and 30% Off Code: BEST30. The discount received will depend on which product is chosen, see all available rugs here: https://missamara.com.au/collections/sale

6. The Bestsellers Sale does not apply to gift cards/vouchers, and custom shipping rates.

7. This sale applies to missamara.com.au

 

The Perfect Match Sale

1. The Perfect Match Sale begins at 12:01AM AEST on 8th February 2022 and ends at 11:59M AEST on 15th February 2022.

2. The Perfect Match Sale can not be used in conjunction with any other promotion or trade discount.

3. IMPORTANT: The Perfect Match Sale cannot be used to obtain a discount for a prior purchase whereby an order was placed prior to the sale starting, then the product returned and the same product ordered again. If you attempt to cancel a prior order and then purchase again to get the discount, we reserve the right to not process your order.

4. To receive the discount during The Perfect Match Sale, the correct coupon code must be entered and applied while checking out on all orders. The discounts apply to a single order only, and cannot be applied across multiple orders to receive a bigger discount. The discounts are not available on custom sizes, or sizes listed as out of stock.

5. The Perfect Match Sale discount is up to 15% off the total order value for selected rugs. The discount received will depend on which product is chosen, see all available rugs here: https://missamara.com.au/collections/sale

6. The Perfect Match Sale does not apply to gift cards/vouchers, and custom shipping rates.

7. This sale applies to missamara.com.au

 

The Style Crush Sale

1. The Style Crush Sale begins at 12:01AM AEST on 1st February 2022 and ends at 11:59M AEST on 6th February 2022.

2. The Style Crush Sale can not be used in conjunction with any other promotion or trade discount.

3. IMPORTANT: The Style Crush Sale cannot be used to obtain a discount for a prior purchase whereby an order was placed prior to the sale starting, then the product returned and the same product ordered again. If you attempt to cancel a prior order and then purchase again to get the discount, we reserve the right to not process your order.

4. To receive the discount during The Style Crush Sale, the correct coupon code must be entered and applied while checking out on all orders. The discounts apply to a single order only, and cannot be applied across multiple orders to receive a bigger discount. The discounts are not available on custom sizes, or sizes listed as out of stock.

5. The Style Crush Sale discount is up to 15% off the total order value for selected rugs. The discount received will depend on which product is chosen, see all available rugs here: https://missamara.com.au/collections/style-crush-sale

6. Style Crush Sale does not apply to gift cards/vouchers, and custom shipping rates.

7. This sale applies to missamara.com.au

 

The New Year New Room: Office Sale

1. The New Year New Room: Office Sale begins at 12:01AM AEST on 25th January 2022 and ends at 11:59M AEST on 30th January 2022.

2. The New Year New Room: Office Sale can not be used in conjunction with any other promotion or trade discount.

3. IMPORTANT: The New Year New Room: Office Sale cannot be used to obtain a discount for a prior purchase whereby an order was placed prior to the sale starting, then the product returned and the same product ordered again. If you attempt to cancel a prior order and then purchase again to get the discount, we reserve the right to not process your order.

4. To receive the discount during The New Year New Room: Office Sale, the correct coupon code must be entered and applied while checking out on all orders. The discounts apply to a single order only, and cannot be applied across multiple orders to receive a bigger discount. The discounts are not available on custom sizes, or sizes listed as out of stock.

5. The New Year New Room: Office Sale discount is up to 15% off the total order value for selected rugs. The discount received will depend on which product is chosen, see all available rugs here: https://missamara.com.au/collections/new-year-new-room-office-sale

6. The New Year New Room: Office Sale does not apply to gift cards/vouchers, and custom shipping rates.

7. This sale applies to missamara.com.au

 

The New Year New Room: Dining Sale

1. The New Year New Room: Dining Sale begins at 12:01AM AEST on 18th January 2022 and ends at 11:59M AEST on 23rd January 2022.

2. The New Year New Room: Dining Sale can not be used in conjunction with any other promotion or trade discount.

3. IMPORTANT: The New Year New Room: Dining Sale cannot be used to obtain a discount for a prior purchase whereby an order was placed prior to the sale starting, then the product returned and the same product ordered again. If you attempt to cancel a prior order and then purchase again to get the discount, we reserve the right to not process your order.

4. To receive the discount during The New Year New Room: Dining Sale, the correct coupon code must be entered and applied while checking out on all orders. The discounts apply to a single order only, and cannot be applied across multiple orders to receive a bigger discount. The discounts are not available on custom sizes, or sizes listed as out of stock.

5. The New Year New Room: Dining Sale discount is up to 15% off the total order value for selected rugs. The discount received will depend on which product is chosen, see all available rugs here: https://missamara.com.au/collections/new-year-new-room-dining-sale

6. The New Year New Room: Dining Sale does not apply to gift cards/vouchers, and custom shipping rates.

7. This sale applies to missamara.com.au

 

The New Year New Room: Bedroom Sale

1. The New Year New Room: Bedroom Sale begins at 12:01AM AEST on 11th January 2022 and ends at 11:59M AEST on 16th January 2022.

2. The New Year New Room: Bedroom Sale can not be used in conjunction with any other promotion or trade discount.

3. IMPORTANT: The New Year New Room: Bedroom Sale cannot be used to obtain a discount for a prior purchase whereby an order was placed prior to the sale starting, then the product returned and the same product ordered again. If you attempt to cancel a prior order and then purchase again to get the discount, we reserve the right to not process your order.

4. To receive the discount during The New Year New Room: Bedroom Sale, the correct coupon code must be entered and applied while checking out on all orders. The discounts apply to a single order only, and cannot be applied across multiple orders to receive a bigger discount. The discounts are not available on custom sizes, or sizes listed as out of stock.

5. The New Year New Room: Bedroom Sale discount is up to 15% off the total order value for selected rugs. The discount received will depend on which product is chosen, see all available rugs here: https://missamara.com.au/collections/new-year-new-room-bedroom-sale

6. The New Year New Room: Bedroom Sale does not apply to gift cards/vouchers, and custom shipping rates.

7. This sale applies to missamara.com.au

 

The New Year New Room: Lounge Sale

1. The New Year New Room: Lounge Sale begins at 12:01AM AEST on 3rd January 2022 and ends at 11:59M AEST on 9th January 2022.

2. The New Year New Room: Lounge Sale cannot be used in conjunction with any other promotion or trade discount.

3. IMPORTANT: The New Year New Room: Lounge Sale cannot be used to obtain a discount for a prior purchase whereby an order was placed prior to the sale starting, then the product returned and the same product ordered again. If you attempt to cancel a prior order and then purchase again to get the discount, we reserve the right to not process your order.

4. To receive the discount during The New Year New Room: Lounge Sale, the correct coupon code must be entered and applied while checking out on all orders. The discounts apply to a single order only, and cannot be applied across multiple orders to receive a bigger discount. The discounts are not available on custom sizes, or sizes listed as out of stock.

5.The New Year New Room: Lounge Sale discount is up to 15% off the total order value for selected rugs. The discount received will depend on which product is chosen, see all available rugs here: https://missamara.com.au/collections/new-year-new-room-lounge-sale

The New Year New Room: Lounge Sale does not apply to gift cards/vouchers, and custom shipping rates.

7. This sale applies to missamara.com.au

 

The Extended Boxing Day Sale

1. The Extended Boxing Day Sale begins at 12:01AM AEST on 28th December 2021 and ends at 11:59M AEST on 30th December 2021.

2. The Extended Boxing Day Sale can not be used in conjunction with any other promotion or trade discount.

3. IMPORTANT: The Extended Boxing Day Sale cannot be used to obtain a discount for a prior purchase whereby an order was placed prior to the sale starting, then the product returned and the same product ordered again. If you attempt to cancel a prior order and then purchase again to get the discount, we reserve the right to not process your order.

4. To receive the discount during The Extended Boxing Day Sale, the correct coupon code must be entered and applied while checking out on all orders. The discounts apply to a single order only, and cannot be applied across multiple orders to receive a bigger discount. The discounts are not available on custom sizes, or sizes listed as out of stock.

5. The Extended Boxing Day Sale discounts are as follows: 5% off code: BOXING515% off code: BOXING1530% off code: BOXING30, 40% off: BOXING40, 75% off: No code needed. The discount received will depend on which product is chosen, see all available rugs here: https://missamara.com.au/collections/boxing-day-sale

6. The Extended Boxing Day Sale does not apply to gift cards/vouchers, and custom shipping rates.

7. This sale applies to missamara.com.au

 

The Boxing Day Sale

1. The Boxing Day Sale begins at 12:01AM AEST on 21st December 2021 and ends at 11:59M AEST on 27th December 2021.

2. The Boxing Day Sale can not be used in conjunction with any other promotion or trade discount.

3. IMPORTANT: Boxing Day Sale cannot be used to obtain a discount for a prior purchase whereby an order was placed prior to the sale starting, then the product returned and the same product ordered again. If you attempt to cancel a prior order and then purchase again to get the discount, we reserve the right to not process your order.

4. To receive the discount during the Boxing Day Sale, the correct coupon code must be entered and applied while checking out on all orders. The discounts apply to a single order only, and cannot be applied across multiple orders to receive a bigger discount. The discounts are not available on custom sizes, or sizes listed as out of stock.

5. The Boxing Day Sale discounts are as follows: 5% off code: BOXING515% off code: BOXING1530% off code: BOXING30, 40% off: BOXING40. The discount received will depend on which product is chosen, see all available rugs here: https://missamara.com.au/collections/boxing-day-sale

6. The Boxing Day Sale does not apply to gift cards/vouchers, and custom shipping rates.

7. This sale applies to missamara.com.au

 

Let's Get Together Sale

1. The Let's Get Together Sale begins at 12:01AM AEST on 14th December 2021 and ends at 11:59M AEST on 19th December 2021.

2. The Let's Get Together Sale can not be used in conjunction with any other promotion or trade discount.

3. IMPORTANT: The Let's Get Together Sale cannot be used to obtain a discount for a prior purchase whereby an order was placed prior to the sale starting, then the product returned and the same product ordered again. If you attempt to cancel a prior order and then purchase again to get the discount, we reserve the right to not process your order.

4. To receive the discount during the Let's Get Together Sale, the correct coupon code must be entered and applied while checking out on all orders. The discounts apply to a single order only, and cannot be applied across multiple orders to receive a bigger discount. The discounts are not available on custom sizes, or sizes listed as out of stock.

5. The Let's Get Together Sale discount is up to 15% off the total order value for selected rugs. The discount received will depend on which product is chosen, see all available rugs here: https://missamara.com.au/collections/lets-get-together-sale

The Let's Get Together Sale does not apply to gift cards/vouchers, and custom shipping rates.

7. This sale applies to missamara.com.au

 

Spruce Up Sale

1. The Spruce Up Sale begins at 12:01AM AEST on 7th December 2021 and ends at 11:59M AEST on 12th December 2021.

2. The Spruce Up Sale can not be used in conjunction with any other promotion or trade discount.

3. IMPORTANT: The Spruce Up Sale cannot be used to obtain a discount for a prior purchase whereby an order was placed prior to the sale starting, then the product returned and the same product ordered again. If you attempt to cancel a prior order and then purchase again to get the discount, we reserve the right to not process your order.

4. To receive the discount during the Spruce Up Sale, the correct coupon code must be entered and applied while checking out on all orders. The discounts apply to a single order only, and cannot be applied across multiple orders to receive a bigger discount. The discounts are not available on custom sizes, or sizes listed as out of stock.

5. The Spruce Up Sale discount is up to 15% off the total order value for selected rugs. The discount received will depend on which product is chosen, see all available rugs here: https://missamara.com.au/collections/spruce-up-sale

The Spruce Up Sale does not apply to gift cards/vouchers, and custom shipping rates.

7. This sale applies to missamara.com.au

 

Black Friday Sale

1. The Black Friday Sale begins at 12:01AM AEST on 23rd November 2021 and ends at 11:59M AEST on 29th November 2021.

2. The Black Friday Sale can not be used in conjunction with any other promotion or trade discount.

3. IMPORTANT: Black Friday Sale cannot be used to obtain a discount for a prior purchase whereby an order was placed prior to the sale starting, then the product returned and the same product ordered again. If you attempt to cancel a prior order and then purchase again to get the discount, we reserve the right to not process your order.

4. To receive the discount during the Black Friday Sale, the correct coupon code must be entered and applied while checking out on all orders. The discounts apply to a single order only, and cannot be applied across multiple orders to receive a bigger discount. The discounts are not available on custom sizes, or sizes listed as out of stock.

5. The Black Friday Sale discounts are as follows: 5% off code: BF515% off code: BF1530% off code: BF30, 50% off: no code needed. The discount received will depend on which product is chosen, see all available rugs here: https://missamara.com.au/collections/black-friday-sale

6. The Black Friday Sale does not apply to gift cards/vouchers, and custom shipping rates.

7. This sale applies to missamara.com.au 

 

June & July 2018 Half Yearly Sale Event:

1. June & July 2018 half yearly sale event promotion can not be used in conjunction with any other promotion or trade discount. Cannot be used to obtain a discount for a prior purchase (through a return & re-order). 

 Week 1 (11th June 2018 12.00AM - 7th of June 2018 11.59PM AEST) - 10% off any rugs in the Best Seller Collection when the rug is valued over $500, valid until 17th June. This coupon is only applicable when a single item in the Best Seller Collection is valued over $500 and does not apply to any other items in your order, if the coupon code is applied against another situation the order will be cancelled and a full refund provided.

 Week 2 (18th June 2018 12.00AM - 17th of June 2018 11.59PM AEST) - 20% off any rugs in the Miss Amara Custom Rug Range. This coupon is only applicable when a single item in the Miss Amara Custom Range is ordered, if the coupon code is applied against another situation (for example a product onside the Miss Amara Custom Rug Range, and a rug from another range) the order will be cancelled and a full refund provided.

 Week 3 (25th June 2018 12.00AM - 1st of July 2018 11.59PM AEST) - $50 off any rug which is out of stock.  If the coupon is used for a rug which is in stock, your order will be cancelled and a full refund provided. 

 Week 4 (2nd of July 2018 12.00AM - 8th of July 2018 11.59PM AEST) - 10% off any rug site wide which is valued over $500.  This coupon is only applicable when a single item is valued over $500 and does not apply to any other items in your order, if the coupon code is applied against another situation (for example an order where the combined total is over $500 however there is no single product over $500) the order will be cancelled and a full refund provided.

 

 

Definition and Interpretation:

1. In these Terms and Conditions:

Account means the account that you register in order to submit an Order;
Acknowledgement means our confirmation of your Order (typically sent by email);
Agreement means these terms and conditions and other policies we posted on the Website, including but not limited Shipping and Returns Policy, Privacy Policy, Payment Policy and other associated policies published by us from time to time;
Breach of Duty means the breach of any

a. obligation arising from the express or implied terms of a contract to take reasonable care or exercise reasonable skill in the performance of the contract; or

b. common law duty to take reasonable care or exercise reasonable skill (but not any stricter duty).

Business Day means any day other than a Saturday, Sunday, bank holiday or public holiday in New South Wales;
Company includes representatives, subsidiaries, affiliates, related parties, officers, directors, employees, agents, partners, and independent contractors;
Customer means the individual who places an Order on the Website;
GST means the Goods and Services Tax;
Liability means liability in or for breach of contract, Breach of Duty, misrepresentation, restitution or any other cause of action whatsoever relating to or arising under or in connection with these Terms and Conditions, including, without limitation, liability expressly provided for under these Terms and Conditions or arising by reason of the invalidity or unenforceability of any term of these Terms and Conditions (and for the purposes of this definition, all references to these Terms and Conditions shall be deemed to include any collateral contract)
Order means the order submitted by you to the Website to purchase products from us.
Product(s) means the products to be sold to Customers via the Website in accordance with this agreement;
You means the Customer who places an Order.

2. Interpretation

a. Headings are for ease of reference only and shall not affect the interpretation or construction of this Agreement.

b. Words imparting the singular shall include the plural and vice versa. Words imparting a gender shall include every gender and references to persons shall include an individual, company, corporation, firm or partnership.

c. Words denoting persons includes natural persons, partnerships, limited Liability partnerships, bodies corporate and unincorporated associations of persons.

d. References to includes or including or like words or expressions shall mean without limitation.

These Terms and Conditions were last updated on 05 May 2020.