Returns:

At Miss Amara we believe you might not get the choice of rug right the first time round, so we offer a no questions (we only ask you how we could have improved selecting your rug more easily) asked 30 day return policy. If you don’t think it’s quite right for you, just return the item (undamaged and in it’s original condition) and we’ll provide a full refund. We’ll even pay for return shipping!

Our Try it At Home returns service is designed for customers to try one rug at a time. It is not intended for customers to purchase more than one rug with plans to select one and return the others. Have you found several you can't decide between? Pick the one you love most and start with that! Or have one of our friendly stylists help you choose. Don't worry, if it's not perfect you can return and choose another.

Made to order rugs, or custom sizes are not eligible for change of mind returns.

 

Faulty Items:

You may also return your rug if it’s faulty for a full refund, exchange, or credit within 30 days of purchase. We will pay for return shipping. 

 

How to Return Your Rug:

Send us an email at [email protected] or contact us via the yellow chat icon on the bottom right hand side of the screen.